UGC.Prospect

Complete user guide

Table of contents

1.πŸ” Finding prospects2.✨ AI messages3.πŸ“‹ History & Statuses4.🀝 My Collabs5.πŸ“§ Sending emails6.πŸ” Automatic follow-ups7.πŸ“Š CSV / Google Sheets export8.βš™οΈ Settings

Run a search

1

Enter a city in the search bar (e.g. Paris, Barcelona, Tokyo…)

2

Select a category: Hotel, Villa, Tour agency or Vehicle rental

3

Click Analyse to see how many prospects are available

4

Click Prospect to detect contacts (email, phone, Instagram, website)

The 4 categories

🏨

Hotels & accommodation

Hotels, lodges, guesthouses, hostels…

🏑

Villas

Rental and luxury villas, high-end seasonal rentals…

🌍

Tour agencies

Tour operators, local guides, travel agencies…

πŸš—

Vehicle rentals

Car rental, motorbikes, boats, scooters…

πŸ’‘ Only venues with 4+ Google stars are included β€” to target qualified prospects ready to invest in UGC content.

Monthly quota

The number of available prospects depends on your plan (Basic: 200/month, Premium: 200/month + AI). The counter resets automatically each period.

✨

AI messages

Premium

Generate a personalised message

1

From the search results, History or Tracking, click ✨ Generate

2

The AI writes a contact message + 3 progressive follow-ups

3

Messages are written in the language of the venue's country

4

A translation in your language is shown below to make proofreading easier

5

Copy, edit or send it directly by email

The 4 generated messages

πŸ“¨

Contact message

A personalised first-approach message including the venue's name

πŸ“§

Follow-up 1

Gentle reminder 5-7 days after the first contact

πŸ“§

Follow-up 2

Follow-up with a different angle (e.g. UGC value for their visibility)

πŸ“§

Follow-up 3

Final attempt before moving on

Customise the templates

You can define your own template message for each category. The AI draws on it to generate all your messages.

πŸ“ Dashboard β†’ Settings β†’ Message templates
Define your reference text for hotels, villas, agencies and vehicle rentals.
πŸ“‹

History & Statuses

Access the history

The History menu gathers all the prospects you've found. You can sort, filter and update their status.

The 7 statuses

To contactContactedIn discussionAcceptedDeclinedNo replyCancelled
β†’To contact β€” New prospect, never contacted
β†’Contacted β€” Message sent, awaiting a reply
β†’In discussion β€” The conversation is underway
β†’Accepted β€” The collab is confirmed β€” it also appears in My Collabs
β†’Declined β€” The venue turned down your proposal
β†’No reply β€” No answer after several attempts
β†’Cancelled β€” Collab cancelled after being accepted

Follow-up reminders

On each prospect you can set a next follow-up date. Prospects whose date is approaching appear in a dedicated box on your Dashboard.

πŸ’‘ Use reminders so you never leave a conversation hanging β€” the Dashboard automatically shows the follow-ups due in the next 7 days.

Search & filter

Filter the history by status, city or category to quickly find a specific prospect.

🀝

My Collabs

Add a collab

Option 1 β€” My Collabs β†’ + New collab menu: enter the information manually
Option 2 β€” In the History, mark a prospect as Accepted β†’ it automatically appears in My Collabs

Information to fill in

🏨Hotel / City / Country
πŸ“…Dates (check-in & check-out) β€” nights are calculated automatically
πŸ’°Price per night β€” to calculate the value saved
🎁Included services (meals, spa, activities, transport…)

Collab statistics (Dashboard)

Accepted collabs
Total nights
Value generated
In discussion
πŸ“§

Sending emails

Premium

Connect your email account

1

Go to Dashboard β†’ Settings β†’ Email connection

2

Connect your Gmail or Outlook account

3

Once connected, the email button becomes active in the History

πŸ“ Works with Gmail and Outlook. The connection is made securely via OAuth β€” UGC.Prospect never stores your password.

Send an email

1

From the search results, History or Tracking, select a prospect

2

Click πŸ“§ Email

3

The generated AI message is pre-filled β€” you can edit it before sending

4

Confirm sending β€” the prospect's status automatically changes to "Contacted"

Bulk sending

Select several prospects by ticking the boxes, then use the bulk πŸ“§ Email action to send to all of them at once.

Your signature (photo + links)

1

Go to Settings β†’ ✍️ Email signature

2

Turn on "Add my signature to my emails"

3

Upload your photo, name and socials β€” the Instagram, TikTok and WhatsApp logos appear automatically (tick the WhatsApp box to enable it)

4

For your website you can show clickable text (e.g. "My portfolio") instead of the URL. Save β€” the signature is added at the bottom of every email, contact and follow-ups

πŸ“Έ Your Gmail/Outlook signature is not picked up automatically (a technical limit of sending via API): set it up here once and it works for both Gmail and Outlook.
πŸ”

Automatic follow-ups

Premium

After the first email, UGC.Prospect can send your follow-ups automatically based on the delay you configure β€” without any action on your part.

Configure the follow-ups

1

On the Search page, click βš™οΈ Follow-up settings

2

Choose the number of follow-ups (1, 2 or 3)

3

Choose the delay between each follow-up (3 to 21 days)

4

Save β€” follow-ups will be sent automatically every day at 9 a.m.

πŸ’‘ By default: 2 follow-ups spaced 7 days apart. The follow-up message is a simple template ("Following up on my previous message…") β€” unless you've defined a custom AI message for that type.

Manual sending

If follow-ups are due, an orange banner appears at the top of the Search page with the "Send follow-ups" button to send them immediately without waiting for the cron.

Automatic reply detection

The system monitors your inbox. If a prospect replies to your email (or someone from their team in the same thread), the status automatically changes to "In discussion" and no further follow-up is sent.

⚠️ Gmail reply detection requires a Google review currently in progress. For Outlook it's active immediately. Gmail: available as soon as the review is approved.

Status tracking

πŸ“€First email sent β†’ Status "Contacted"
πŸ”Follow-up 1 sent β†’ Status "Follow-up 1"
πŸ”Follow-up 2 sent β†’ Status "Follow-up 2"
πŸ’¬Reply detected β†’ Status "In discussion" (follow-ups stopped)
πŸ“Š

CSV / Google Sheets export

Export from the History

1

Go to History

2

Filter if needed (by status, city…)

3

Click CSV to download an Excel-compatible file, or Sheets to open directly in Google Sheets

Export contents

NameCityCategoryEmailPhoneInstagramWebsiteStatusNoteAnalysis date
βš™οΈ

Settings

Profile

From Dashboard β†’ Profile β†’ Edit: update your first name, last name, date of birth and Instagram account. This information can be used by the AI to further personalise your messages.

Message templates

From Dashboard β†’ Settings β†’ Message templates: define a template message for each category (hotel, villa, agency, vehicle). The AI draws on it to generate all your prospecting messages.

πŸ’‘ The more precise and personal your template, the more effective the generated messages. Mention your niche, your content style and what you offer.

Email connection

From Dashboard β†’ Settings β†’ Email connection: connect Gmail or Outlook to send directly from the platform.

Subscription & plan

From Dashboard β†’ Subscription: view your current plan, your payment history, and manage or cancel your subscription.

A question? myexperience.ugc@gmail.com

UGC.Prospect